Crunchbox Delivery Policy

This Delivery policy applies to purchases from: www.crunchbox.com.au

 

  • We offer refrigerated  delivery to all areas of PERTH WA, as a rough guide we deliver north as far as Yanchep south as far as Mandurah  and east as far as Maundering 

 

DELIVERY DAYS: TUESDAY and FRIDAY only

DELIVERY TIMES: Deliveries are made between 7am - 3pm. We do not take time requests but if you need an order before a certain time please contact us on 0422294585 and we will do our best to accommodate.


DELIVERY COSTS: We have 3 delivery zones

 - ZONE 1 - within 15km from Perth CBD - $12.50 or free on orders over $150

 - ZONE 2 - between 15km and 30km from Perth CBD - $17.50 or free on orders over $200

 - ZONE 3 - further than 30km from Perth CBD - $25 or free on orders over $275

  • If no one is home when delivery is made our driver will attempt to contact you via number provided, if there is no answer and we have not been given permission to leave in a safe place your order will be bought back to our kitchen for collect, re delivery can be arrange for a delivery fee

  • Orders can be tracked by the link provided in a text message and email you will receive the day before your delivery is due to arrive. You will be given a 2 hour time window but can be tracked on the day of delivery for a more accurate delivery time. Please note this 2 hour window is an estimated time of arrival things can happen out of our control which could push your delivery outside of this ETA.

Crunchbox Refund Policy

This refund policy applies to purchases from: www.crunchbox.com.au

 

  • If for any reason you need to cancel your order cancellations must be made at least 48 hours prior to date of delivery or pick up. A full refund will be given for these orders.

  • Orders can not be cancelled within 48 hours of selected delivery or pick up date.

  • Refunds will not be issued for items that were attempted to be delivered but no body was home and authurity to leave was not given

  • Delivery fee will be refunded if you decide to pick your order up and have already paid for delivery